At GetDealsClub.com, we value your trust and aim to ensure complete satisfaction with every purchase. Our Return and Refund Policy is designed to make your shopping experience smooth, transparent, and worry-free.
1. Eligibility for Returns
If you are not entirely satisfied with your purchase, you may request a return within 30 days of receiving your order. To qualify, the item must be unused, in its original packaging, and in the same condition as received. Proof of purchase, such as an order confirmation or invoice, is required for all return requests. Please note that certain items, including personal care products, perishable goods, digital downloads, gift cards, and items marked as “final sale,” are not eligible for return due to hygiene and safety considerations.
2. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact our customer support team immediately at support@getdealsclub.com with your order number and photos of the issue. We will review your request and arrange for a replacement or refund at no additional cost.
3. Return Process
To initiate a return, email support@getdealsclub.com with your order details and reason for return. Once your request is approved, you will receive return instructions and a Return Authorization number. Customers are responsible for return shipping costs unless the product is defective or incorrect. We recommend using a trackable shipping method, as GetDealsClub.com cannot be held responsible for items lost in transit.
4. Refund Process
After we receive and inspect the returned item, we will notify you of your refund status. Approved refunds will be processed within 5–10 business days to your original payment method. Please allow additional time for your bank or credit card provider to complete the transaction.
For further assistance, please contact our friendly customer support team at support@getdealsclub.com. We are always here to help and ensure your shopping experience with GetDealsClub.com is enjoyable and reliable.